Despite Nairobi’s reputation as a regional innovation hub, the city ranks amongst the worst with regards to traffic congestion. This is largely driven by privately owned mini-buses and vans as well as other chaotic means of public transport. This poses a high risk to safety, security and general wellbeing of passengers.
The Nairobi Hub will develop a crowdsourcing online platform to enable passengers to rank service providers based on their observation of public safety, security and service standards after every ride. This will ultimately place pressure on poorly ranked transport providers and encourage the upholding of requisite safety, security and service standards.